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My monitor (a Planar, apparently model number PL1910M) is not working. (It is flashing a green / orange sequence which I believe to be an error code. The sequence, in case it helps consists of orange and green three times quickly followed by a longer orange, then another green followed by a long period where both colors appear to be present).

I vaguely recall a co-worker suffering from a similar problem, and our IT department "resetting" the monitor by holding down a certain set of keys as they apply power. Unfortunately, I do not remember what that key sequence was, our IT department is not responding, and the Planar web site is blocked by the content filtering firewall we have in place!

What is the sequence to perform the reset? (For bonus geek-credit, what does the code mean... as if it indicates a blown component clearly a reset will not help me. ;-))

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migrated from serverfault.com Apr 7 '10 at 3:58

This question came from our site for professional system and network administrators.

2 Answers

up vote 0 down vote accepted

Based on information found here,

  • If your serial number starts with A (the power button is the last on the right)
    Unplug the power cable and, while holding down the second and third buttons (counting from the left), plug in the power cable. Release the buttons either immediately, after five seconds or after the light turns green (apparently whichever works)

  • If your serial number starts with B (the power button is in the middle)
    Follow the same procedure, except use the second and fourth buttons

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I had the same problem. I wasn't even seeing a "no signal" message and I couldn't turn it off using the power button.

One of the keys is to let go of the button as soon as the power light comes on and goes green.

Apparently it means the monitor failed to synchronize. I found that out from this site.

Also, the link to the planar manual is here.

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