up vote 0 down vote favorite
share [g+] share [fb]

I've a Dell studio 1555 bought on september with Windows 7 64bit Professional on it.

The audio device works proprerly, while listening to audio contents (from disk or internet)

When I use Ventrilo, the audio from other people sounds good and I hear their voices clearly When I use any other VOIP programs like Teamspeak 3, MSN or Skype, I hear a disturbed voice, and it's impossible to comprehend something...

Anyway everything worked fine until I installed Ventrilo, but removing it didn´t solve my problem.

Update: Here's a sample of how I hear others people voices.. Audio Sample

After some tests, also the desktop has the same problem. (I tried TeamSpeak3) Here are some details on my laptop and desktop

Laptop

  • Dell Studio 1555
  • Core 2 Duo P8600 2.4Ghz
  • 4Gb Ram Dual Channel
  • Ati HD 4570 512Mb dedicated (up to 2048)
  • IDT High Definition Audio

Desktop

  • Motherboard Asus P5KPL-AM
  • Dual Core CPU E5200 2.50Ghz
  • 2x2GB PC6400 Dual Channel
  • Ati Radeon HD 4650 512MB
  • VIA High Definition Audio

Both computers have Windows 7 Professional 64Bit.

So how do I restore my audio?

SOLVED The problem was in router firmware, there was a bug that recognized VoIP traffic as a DOS attack and the router grambled every packet... I've installed the newest firmware and everything is fine :)

link|improve this question
80% accept rate
@Marcx: consider adding your solution as a separate answer. adding a "solved" section to the question post is helpful, but a separate answer can be marked "accepted". consider including any details or troubleshooting steps that led you to determining the router firmware was the root cause. thanks! – quack quixote Apr 10 '10 at 0:22
ah ok thanks, I'll do it now :) – Marcx Apr 10 '10 at 10:21
feedback

1 Answer

up vote 0 down vote

Try to uninstall your audio device (through your device manager), reboot and reinstall it.

Or reinstall your audio drivers.

This might clean up any settings that Ventrillo interfered with.

link|improve this answer
I did it, but it's not working :( I uninstalled programs and drivers (from device manager), but nothing changed, the sound works correctly in all the applications/games, but it has a problem with VoIP program (exept Ventrilo...) – Marcx Apr 8 '10 at 12:28
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.