I recently tried to fix up my mother's computer which has some serious malwares.
One of them apparently registered itself as system driver (
tjbijkoq.sys if that can help) and after running a malware suppression tool, the computer won't boot anymore, complaining about a "critical driver that is missing".
I think deleting the matching entry in the registry would just solve the problem, but obviously I can't boot up the computer (even in safe mode) to fix it.
Do you guys have any experience with such an issue and how to solve this ?
Thank you very much.
The operating system is Windows Vista 32 bits Professional