Excuse such a basic question... I am a Laptop Fixer and deal with Windows based laptops only but very recently took in a 13" MacBook Pro for a re-install of the OS (easy I thought!)
I inserted the Install DVD, held the C button and turn on. I could hear the disk spinning up and after about a min the DVD is ejected. There are a few scratches on the DVD but should be ok as not that deep.
However, Windows Vista was installed (it failed to install properly hence the re-install of Mac OS). Should I wipe clean and format the hard disk first? Could this be the reason the DVD is ejected?
Any advice would be gratefully accepted?
p.s. never held a MacBook Pro before... first impressions, wow... alu casing and massive touch pad... and the magnetic power socket.... so impressed and it doesn't even work!