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I'm having difficulty with two dvd/cd drives. When I updated from XP to Vista, I noticed they wouldn't work. I could add cds or dvds to the drives and they would attempt to read the disk, but never "found" a disk in the drive. Vista showed the drives existed without problems. I updated their drivers and nothing changed. I thought perhaps, oddly, both drives were going bad.

Then I got Windows 7, and I figured I'd have to do some gymnastics in order to get it onto my system without a working disk drive. However, I can boot from the Windows 7 disk fine! I installed 7 hoping that it was a Vista problem and I'd reclaim my drives, but that is not the case. The same symptoms persist.

Thoughts?

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do you see any devices with yellow exclamation marks on their icons in Device Manager? –  quack quixote Apr 22 '10 at 12:26
    
No. They appear normal in the Device Manager. –  ddc0660 Apr 22 '10 at 17:44

3 Answers 3

up vote 1 down vote accepted

As it turns out, I swapped one of the bad drives with a known good one. The known good one works in this desktop while the bad one I pulled from this machine does not work in the other desktop. So something is wrong, at least, with that one drive.

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Upgrade of xp to vista to 7? I'm amazed that this is the worst problem. ;) i'd go for a clean install. You could probably clean oout drivers, startup apps, services, and registry settings to find the issue...but a clean install ends up being faster, more often than not.

Though you could try booting to safe mode, to see what happens.

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Booting to safe mode didn't fix it either. –  ddc0660 May 23 '11 at 12:41

I would suggest checking if there is a firmware update for the drive itself. A couple of year ago that was what fixed one NEC drive of mine.

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