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Skype crashes randomly after and during voice and video calls. This is a screen grab of the error.

Access violation at address 6D496E6F. Read of address 6D496E6F.

skype crash dialog

I can still use Skype, but I can't use any extras and the random crashes during the calls are very unnerving.

Any permanent solutions for this error?

My operating system is Windows 7 and I'm using Skype 4.2


This is the latest error I received with a skype crash:

Problem signature: Problem Event Name: APPCRASH Application Name: Skype.exe Application Version: 4.2.0.158 Application Timestamp: 4bba718b Fault Module Name: dxgi.dll Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bda0c
Exception Code: c0000096 Exception Offset: 00006e76 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: ff58
Additional Information 2: ff58cecc66713c52ab4dcfe223c95d4b
Additional Information 3: 2729
Additional Information 4: 2729596ace3018576d01c758a04ac576

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

And a pop-up from skype with an error that says "Privileged Error"

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Have you tried uninstalling and reinstalling Skype? –  Fred Apr 23 '10 at 11:45
    
yes did that and updated to the latest version of skype too. –  rzlines Apr 23 '10 at 12:28
1  
Do you have any Skype plugins installed? Do you have other applications that interact with Skype? The fact that you can't use any extras leads me to believe you might have a mis-behaving plugin. –  Jason R. Coombs Apr 23 '10 at 13:10
    
I'll check that up and get back on this post –  rzlines Apr 23 '10 at 14:27
    
uninstalled extras and reinstalled skype but still the same error –  rzlines Apr 24 '10 at 19:05
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1 Answer 1

up vote 1 down vote accepted

I had the same random error in Windows 7 when a contact came online, i suspected this contact has a virus-ridden computer.

So i did a full anti-virus scan, removed all threats, banned that contact and skype works ok again.

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