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I'm having an issue installing KB973685 via Windows Update and manually. I receive the error below when trying to install it manually:

Error opening installation log file. Verify that the installation log file exists and is writable.

Any ideas how to resolve this?

share|improve this question
This error occurs if the installation program failed to create a log file in the same directory where the installation file is located - which is read only. Are you executing the setup file from a CD-ROM / non-writeable media? If so, copy the installation file to a local hard drive and rerun the setup. – Mehper C. Palavuzlar Apr 27 '10 at 6:27
No, I'm running it from my C drive. – Taylor Leese Apr 28 '10 at 6:04

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