up vote 2 down vote favorite
share [g+] share [fb]

After upgrading from Office 2003, whenever I launch Outlook 2007 a blank Word window opens - much like it did in Outlook 2003 with Word set as my email editor. Does anyone know how stop this from occuring?

link|improve this question
feedback

1 Answer

up vote 2 down vote

I have seen this glitch before (relating to upgrades). The way I fixed it was uninstalling Office 2007 and making sure Office 2003 is uninstalled as well. It seems to be a problem with the upgrade process. Once all the files related to either version are gone, try a fresh install of Office 2007. This should fix your problem.

link|improve this answer
I tried uninstalling and reinstalling, but this didn't resolve it. I'm guessing there's some registry key buried somewhere that's still sticking around from Office 2003. – user35575 Apr 29 '10 at 17:01
have you tried uninstalling with a program that scans after the install, such as Revo Uninstaller? revouninstaller.com/revo_uninstaller_free_download.html – studiohack♦ Apr 29 '10 at 17:19
feedback

Your Answer

 
or
required, but never shown
discard