Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

After upgrading from Office 2003, whenever I launch Outlook 2007 a blank Word window opens - much like it did in Outlook 2003 with Word set as my email editor. Does anyone know how stop this from occuring?

share|improve this question

I have seen this glitch before (relating to upgrades). The way I fixed it was uninstalling Office 2007 and making sure Office 2003 is uninstalled as well. It seems to be a problem with the upgrade process. Once all the files related to either version are gone, try a fresh install of Office 2007. This should fix your problem.

share|improve this answer
I tried uninstalling and reinstalling, but this didn't resolve it. I'm guessing there's some registry key buried somewhere that's still sticking around from Office 2003. – user35575 Apr 29 '10 at 17:01
have you tried uninstalling with a program that scans after the install, such as Revo Uninstaller? – studiohack Apr 29 '10 at 17:19

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.