Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Windows 7 64 bit.

The only recent change was I installed two updates for MS Office, and a cumulative security update for IE.

As soon as I choose a user and login, after loading my user profile it states the preparing your desktop message, and then powers off.

I have used DaRT to check the event log, but nothing is recorded.


share|improve this question
have you tried using the win7 recovery? recover the system from befor the update installation. then install the updates again one by one, so you can specifiy which update (if they are responyible) causes this. – Diskilla May 11 '10 at 7:46
I don't have system restore enabled, or I would have tried that. – Jack May 11 '10 at 7:49

Uninstall all those recent updates one at a time, reboot in between each, until it loads the desktop properly. Use Programs and Features to do this.


share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.