I'm looking for an easy and extensible open source CRM solution, on top of which additional functionality can be developed. It should support:
- a web GUI & multiple user
- lead & customer management (including workflow to manage tasks performs with leads, workflow for transformation into an customer)
- plugin support is important, i.e. for easy import of customer data
- should ran on Linux
- ease of use is far better then 1000's of features
I looked into SplendidCRM (monthly fees or MS based) respective SugarCRM (overloaded with features) and hope that you can recommend something smaller/more effective, yet extensible.
Many, many thanks!