Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I'm stumped. I used to be able to write to DVDs and now I can't. I've tried different media (Memorex and Imations) I've tried different drives (internal and external) and even different OS's (Windows 7 and Linux Mint). Nothing I've done will work and it's a real problem not being able to burn DVD's.

I'm on an Acer 6930 if that helps.

Does anyone have any ideas?

share|improve this question
So the only remaining factor is the laptop itself? – Matthew Lock May 26 '10 at 4:57
That's what I was wondering, if there could be something wrong with the SATA channel or something? – YAS May 26 '10 at 5:09
Perhaps - can you connect it to a different channel or perhaps use another cable ? – Sathya May 26 '10 at 14:44
up vote 0 down vote accepted

I had the same problem with my desktop PC a few months ago. I asked about the problem on SuperUser but no one could find what the problem was. Most probably, it was something related to SATA data channels or motherboard. I ended up selling that PC and buying a new one instead.

share|improve this answer
Yeah, that's what I'm wondering. But what about an external USB DVD Writer? How come if it's a bad SATA would the USB be bad? – YAS May 26 '10 at 14:12
I wish I knew... but IMHO, it must be something to do with the motherboard. – Mehper C. Palavuzlar May 26 '10 at 17:41

Seems like the lens responsible for writing has conked off. Try writing on another ( or a friend's ) system. If it doesn't work, try borrowing a friend's DVD writer and connect it to your system and try writing. If this works its pretty much safe to say that the writer has past its prime and time to get a new one.

share|improve this answer
I've already tried different drives with the same problem. – YAS May 26 '10 at 3:01

Can you read DVDs with it?

I seem to recall that DVD/CD writers have different laser/lenses for DVD and CD operations. So it's feasible that the DVD side could fail but the CD side remain working. Someone might want to correct me on this.

share|improve this answer
Yes, I can read DVDs. – YAS May 26 '10 at 3:01

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.