Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

My parents' computer stopped booting from the HDD into Windows: it's showing a "Missing operating system" error. I tried burning a Live CD of the latest Ubuntu and booting from that, but it's giving me the same error. I know the Live CD works (I can boot my laptop from it). It does seem to be actually trying to boot from the CD (when I boot with the CD in it takes longer to get to the error message than if I boot with the CD out, or if I change the BIOS boot order to skip the CD drive; and the CD drive light is active during that time). Might this be a hardware problem? Are there common problems I can look for that might cause this?

share|improve this question

3 Answers 3

up vote 2 down vote accepted

I've had that happen to me when I tried to use a live DVD on a system that can only read from cd's.

Make sure that your live CD is not in fact a live DVD. You can also try blowing the dust out of the cd-reader. There are also special cd's with brushes on them that clean the lense in cd/dvd drives.

Try getting the newest version of the live cd. New versions add support for new hardware.

You can try replacing the data cables on the drives. If these drives are IDE, you can play around with the jumper settings. Sometimes cable select causes problems. You can try manually setting the drives as master or slave (if they share the cable with another drive).

If all this fails (in addition to previous suggestions). You may have a broken cd/dvd drive in addition to a broken hard drive.

share|improve this answer
1  
To expand this answer somewhat, if the cd/dvd drive is broken and the issue is on the hard drive, you may want to plug the hard drive into an enclosure and then mount it via USB to another computer to search for issues. –  Emory Bell May 29 '10 at 23:12

There's a whole list of reasons why that could be happening.

It might be that your BIOS isn't detecting the hard drive, the Master Boot Record (MBR) could be malformed, the hard drive itself could be damaged, missing or corrupted boot files caused by a virus.

First thing to do is to check whether or not a USB drive is plugged in, sometimes your PC will try to boot from it and display Missing Operating System. If something is plugged just unplug it and restart.

If that didn't help your second option would be to check the BIOS setting and make sure your drive is in fact recognized. If it is recognized try accessing the recovery console (not sure what version of windows you're using) by booting with the windows cd, click on Repair your computer, select Command Prompt and type chkdsk c: /f/r. /f will fix errors on your disk and /r will try to recover lost data.

Once that's done you could fix your MBR by typing /fixmbr in the command prompt.

share|improve this answer
1  
He said it won't boot from CD either. –  Macha May 29 '10 at 22:04
    
@Macha There's always the option to create a bootable USB key. In any case, to expand on my answer, he can always put the hard drive in an external enclosure, back up everything on another computer and reformat that hard drive –  Serge May 30 '10 at 14:25

If you can't boot neither from hard disk and nor from CD, you have there a very serious hardware problem.

Whatever advice we could give here might cause the total lose of the hard disk.
You really need hands-on to analyze such problems.

This is much better handled by a repairman, that could salvage the computer by replacing the failing component, rather than by you yourself following our own wild guesses.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.