Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I went to open Outlook 2007 on my Windows 7 32bit machine and it came up with this error:

Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened.

I have deleted and created a new profile in Control Panel > Mail but it still doesn't want to work properly but it still comes up with this message.

Thanks in advance.

share|improve this question
add comment

4 Answers

up vote 1 down vote accepted

Just had it happen to me this morning. (Win7 x64, Outlook 2007). The message can be caused by a number of issues like a compatibility setting or a corrupted outlook profile file. In my case, I had to run the following at a command prompt:

Outlook.exe /resetnavpane

The technical issues surrounding the Navigation Pane can be found at Microsoft's Support site KB2022778.

share|improve this answer
add comment

Have you tried safe mode?

a) Hold Ctrl and click Outlook from start menu

or

b) "Outlook.exe /safe" from command prompt

share|improve this answer
    
Yep I tried that but it came up with the same thing. I managed to sort it. Thanks anyway –  Dean Perry Jun 9 '10 at 13:49
add comment

Have sorted it. Changed the .pst in Control Panel > Mail and created a new default pst file and it seems to be working fine for some reason.

share|improve this answer
add comment

I tried hard to fix it but it not work for me. Then I did this and it worked for me

Resolution

  1. Uninstall Program Microsoft office 2007
  2. restart
  3. Install new Microsoft office 2010
  4. Set new outlook again
share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.