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I'm not a Windows SuperUser, but neither just the regular user. I don't mind browsing the Registry, using Process Explorer, reading the Event logs, (un)installing new drivers and so on, but all this only makes me solve some problems.

I tend though to run into problems where these tools aren't enough. Which tools should I learn about to improve my troubleshooting skills in Windows?

Currently I'm using Windows Vista x64 (not moved to 7 yet), facing audio/video stuttering problems and I think this is a good place to improve my troubleshooting skills.

I know this post is similar to this question, but my machine is only hanging occationally.


Intel Q6600 Stock speed
4GB ram
NVIDIA GTS-8800 640
HDA Xplosion 7.1
Seasonic 430W
Windows Vista Business x64
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up vote 4 down vote accepted

I think that you should read Mark Russinovich's blog.

It gives a very deep insight into troubleshooting techniques using mostly Process Explorer.

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@taspeotis: Thanks the link - I will bookmark that and read more into it :) – Chau Jun 12 '10 at 9:38
@taspeotis: As far as I can see, most of Marks articles are about subjects he can 'see'. In my case I can only hear the problem, thus I don't know what to look for. Can you or anyone else help me a bit further here? – Chau Jun 12 '10 at 19:31
+1 just for the hilarious formatting. – squircle Jun 12 '10 at 20:36
2… - use xperf and see where the computer is spending its time. – Jun 13 '10 at 2:23
+1 for mentioning Mark Russinovich. – Tom Wijsman Sep 1 '10 at 22:36

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