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My computer won't load past the windows logo, when it finishes loading the logo I see a blue screen quickly flash on and off. I just get a glimpse of it, but I recognize the screen as a serious error message screen. After that it just shows a black screen with a movable cursor. I've tried to repair, load last good configuration, but nothing seems to work. I'm running Windows 7, it's a toshiba laptop with 4 GB SDRAM, 320 GB HDD, and an Intel Pentium T4200 processor.

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What was the last change you made? – mcandre Jun 15 '10 at 18:35
none, i just want to reinstall win7 i don't even care if i lose data. safe mode doesn't work either – lilpimp Jun 15 '10 at 19:24
Post your make an full model for instructions on how to reinstall the OS – Moab Nov 30 '10 at 2:17
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2 Answers

up vote 3 down vote

Use F8 at boot time to get the Windows advanced screen, then choose "Disable Automatic Restart on System Failure"

The BSOD should stay up, copy the entire message down and post it.

Or better yet, use an Ubuntu boot CD to copy All the .dmp files from the Windows\Minidump folder, zip them up and upload them to a file hosting site and post the link to them here, we can try to debug the files and possibly see what is causing the bsod.

http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/

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up vote 0 down vote

Try to take record picture/video of the error message, then search for the message online.

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ok i dunno becuz the laptop that has the problem thats not the one i'm using right now, i recently let someone install windows 7 on it i dunno if thats the problem, i dont know what to do, i dont even see the screen to select safe mode and stuff anymore – lilpimp Jun 15 '10 at 18:49
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1. Learn capitalization. 2. Learn punctuation. 3. Obviously, the Windows 7 installation is the problem. 4. Press F8 to select Safe Mode. 5. Try reinstalling Windows 7 or reinstalling whichever version was on before. – mcandre Jun 15 '10 at 18:56
F8 doesnt work, i cant reinstall because its not loading the disc either, the grey bar loads but nothing comes up. – lilpimp Jun 15 '10 at 19:17
Take your computer to Geek Squad. – mcandre Jun 16 '10 at 15:29
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