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I have this product that requires at least 1 GB Physical Memory in order to be installed. On my XP Pro machine I have 1 GB of RAM but in System Properties only 0.99 GB of RAM is displayed. The problem is that the product installer checks the memory displayed in System Properties (just a guess, not sure) and cannot continue the setup because it sees only 0.99 GB.

Is there any way to change the displayed memory in the System Properties? Or how can I trick the installer to skip the memory check?


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What product is this? – Doltknuckle Jun 17 '10 at 18:12
It's a call recording software - Retell – Nicu Zecheru Jun 18 '10 at 11:49
up vote 6 down vote accepted

The reason why your system displays 0.99GB of RAM is probably because your integrated graphics card is using some of the RAM.

Two recommendations:

1) Upgrade your RAM - it's cheap anyway, and 1GB is somewhat on the thin side nowadays.

2) Unzip your application installer to a folder. There should be a config file that you can edit somewhere to remove the memory check.

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Alternatively you can reduce the amount of RAM the graphic card uses, using BIOS given that reducing your graphic memory will not be a problem again for the setup ;) – Ranhiru Cooray Jun 17 '10 at 18:09
When you have only 1GB, anything that your graphics card use will result in you short of 1GB system memory. :) – caliban Jun 17 '10 at 18:20
I could not find any config file to edit... I will close the question. Thanks! – Nicu Zecheru Jun 23 '10 at 11:52

As far as I know, it isn't possible to change it, but you can try one of the following instead:

  • Some installers have a commandline argument or switch that disables the checks.

  • Temporarily add another stick of RAM if you have one.

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Adding another stick of RAM sure fixes the problem. – Nicu Zecheru Jun 23 '10 at 11:51

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