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I have the iPod Touch 2G and am trying to upgrade the operating system from 3.1.3 to 4.0. When doing so, it has already downloaded the file (took about 20 minutes), but when it tries to back up my iPod it stalls after a few minutes. The bar just sits there and doesn't move, I've even let it sit over night to see if it was just taking a really long time.

How can I fix this or get around it? Is there a way to skip the back up process?

Heard a lot of other people were experiencing the same problem, but haven't found a solution yet.

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I recommend asking this question on slidetoask.com – Ivo Flipse♦ Jun 24 '10 at 12:17
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closed as off topic by Nifle, Chealion, Ivo Flipse♦ Jun 24 '10 at 12:17

Questions on Super User are expected to generally relate to computer software or computer hardware, within the scope defined in the faq.

2 Answers

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You could reset your iPod before you do the upgrade. Go into Settings → General → Reset → Erase All Content and Settings. Then try the upgrade again. It will still try to back up, but you won't have any real data left on the device so it should be quick.

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Mine took a couple hours. I know it is annoying, but try letting it run longer to see what happens.

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