Question

hi,

I went to the apple store today to discuss a problem with my iPhone battery, and they plugged it into one of their macs and used an application that interpreted the logs stored on my phone.

So, my question is, does anybody know the name of the application that reads the logs, and if so, where it is available?

Since it is a diagnostic tool, I'm guessing it won't be openly available, but I thought i would ask anyway.

Thanks!

Answer 1

Apple does have some custom applications that allow them to read more information from the phone, however you can use iPhone Configuration Utility (Windows version) to view the iPhone's console log by plugging in your iPhone/iPod touch and selecting it under the Devices section in the sidebar.

Answer 2

The app crash logs and baseband logs are synced to your PC/Mac when you sync the phone with iTunes. For example on my PC they can be found and viewed with a text editor by browsing to:

C:\Documents and Settings\andy\Application Data\Apple Computer\Logs\CrashReporter\MobileDevice\Andys iPhone

Answer 3

I don't think such an app is available outside of the apple store, so I dont think there is much use searching.

Thanks for the helpful answers however. :)