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I have a PPTP VPN service on a Ubuntu server, and when I connect to it, I found I cannot connect to some web site, e.g. live.com.

I tried to ping the web site, but failed. So I tried tracert on windows, and below is the output.

Tracing route to live.com [] over a maximum of 30 hops:

    1   784 ms   626 ms   821 ms
    2   513 ms   631 ms   964 ms  basil.vpsville.com []
    3   493 ms   483 ms     *     gw.mcom-colocationamerica.com []
    4   575 ms   496 ms   401 ms  tge4-1.cr2.lax.multacom.com []
    5   434 ms   379 ms   467 ms  microsoft.com.any2ix.coresite.com []
    6   592 ms   584 ms   941 ms  xe-0-0-0-0.lax-96cbe-1b.ntwk.msn.net []
    7   540 ms   528 ms   477 ms  ge-1-3-0-0.ash-64cb-1a.ntwk.msn.net []
    8   561 ms   695 ms   542 ms  ge-7-1-0-0.blu-64c-1a.ntwk.msn.net []
->  9   514 ms   800 ms   632 ms
    10     *        *        *     Request timed out.

The 9th record is very interesting, it does not seem to be a valid public internet address.

I have no idea how to troubleshoot this kind of network problem. I hope some can help me here.

thanks, David

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I'm not sure what the title has to do with the question. Your issue occurs on the 10th hop, why do you need more? –  MDMarra Jun 30 '10 at 15:34
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1 Answer

up vote 1 down vote accepted

See this link


Scroll down to TRACERT Synatax to configure more than the 30 default hops in the command.


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