up vote 2 down vote favorite

In Thunderbird 3, when I receive a message with a smiley using the "Original HTML" or "Simplified HTML" viewing option, it appears like this:

Non smiley

That is … J. However, if I view the message as "Plain text" I get the smiley

OK smiley

The actual message in the "view source" looks like this:

Content-Type: multipart/alternative;
    boundary="_000_7EE28"
MIME-Version: 1.0

--_000_7EE28
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

Se        r=F3n... :)

That =F3 is an "ó" (I've censored the message for the easily offended Spanish readers out there). Maybe it is something to do with the encoding? I'm on Linux and use LANG=en_US.UTF-8.

Anyone know what has gone wrong here and how to fix it?

EDIT: I've tried switching encoding to ISO-8859-1 and forcing this, but no joy.

After further investigation, it seems that the Wingdings thing is the issue. The actual HTML has the following snippet where the smiley should be:

<span style='font-= size:11.0pt; font-family:Wingdings'>J</span>

... since this is a multipart text/HTML message and I had only added the plaintext part above.

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2 Answers

up vote 2 down vote accepted

This Lifehacker article has some explanation on what's going on. What it basically says is that when the sender types in a ":)" character, their Outlook automatically converts it into a smiley rendered in the Wingdings font. As far as I know, this happens when Outlook uses Word to edit email messages.

At the moment, I'm on a box with Outlook installed, not Thunderbird. Is it possible for you to change the encoding to ISO-8859-1 to see what happens?

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Thanks for another clue on the road to enlightenment. Wingdings looks to be the culprit. – rq Jul 5 at 7:30
up vote 2 down vote

Here's my solution. I wrote a Thunderbird Add-on that replaces J, L, è, à, and · with the correct UTF-8 emoticon, arrow or whatever.

Before:

Before

After:

After

Credit to Isxek for getting me on the right track though!

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2  
+1 talk about being determined to see smileys :) – jfrobishow Jul 5 at 20:27
@rq - Thanks. Now I know where to point people for the Thunderbird add-on to resolve this issue :) – Isxek Jul 5 at 22:29

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