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I have Windows 7 and Microsoft Office with Word 2007. When I try to open a document it disapears off the screen and can't be seen. If I open Word with winword.exe /a it works OK. I have deleted the normal.dot file but this has made no difference. Any ideas?

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single monitor? –  jay Jul 3 '10 at 22:58
Yes single monitor. –  John Swiers Jul 4 '10 at 22:27
Do you see anything in the Event Viewer? –  harrymc Jul 13 '10 at 8:47
Nothing obvious in Event Viewer. Problem is now solved and has not reoccured. –  John Swiers Jul 16 '10 at 10:31

3 Answers 3

up vote 0 down vote accepted

In the registry, try to rename the:


key to OldData. When you restart Word, a new Data key will be written. This might help.

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This worked. Brilliant, thanks for your help, my problem is solved. –  John Swiers Jul 14 '10 at 15:46

Try doing this:

Make sure the document window is in focus even if you can't see it (try alt tabbing to it) Then use the keyboard shortcut: Alt+Space then M then Arrow Keys

It will let you move the window around using the keyboard instead of the mouse so you can move it back to your visible monitor.

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Tried this, did not solve problem. –  John Swiers Jul 14 '10 at 15:45

Did you use Word on a second monitor before? If that was the case it remembers the last window position and since your second monitor might not be on/connected right now you get the soft confused. Strange anyway.

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I have only ever used one monitor. –  John Swiers Jul 14 '10 at 15:46

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