I cannot access https pages =(

Question

For about a week now I can not access any sites with https:// in them, I have googled and tried every trick I can find with no luck.

Example site is hulu.com I can view it but I can not log in as it uses secure server

Can anybody help me?

Also I am using google chrome and firefox and IE and none of them will access these sites so I don't think it is browser specific in this case

Most things on google claim it is fromthe browser, not in my case.

Also note I am not sure if you can generally ping this site

secure.hulu.com but when I do it, it times out

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Moderator Edit (quoting from a comment to an answer):

I just restarted my router and now i can access these sites!

Answer 1

Do this simple test to check if the outbound path from your machine to https (tcp/443) is blocked.

1. Open a cmd.exe shell to execute the following
2. execute ping www.google.com
   • this will give you the IP address resolved, we will use that IP for the remaining steps
3. execute telnet GOOGLE_IP 80
   • This will give you a 3 line output that ends with Escape character is...
   • use the Escape sequence to get the telnet> prompt and quit from it
   • ^] is Control + the ']' buttons
   • getting the Escape sequence line implies you were able to connect google on the HTTP port
4. execute telnet GOOGLE_IP 443
   • If you get the same 3 line output and can do the same things to get out,
     
     • your outbound path (at least towards Google) is fine for HTTPS
     • you need to focus on the application (browser) you are using for your problem
   • If this stopped on the first line saying Trying ...,
     • you could not reach the HTTPS at Google, something is stopping you on the network path
     • this could be something on your machine (local firewall) or a network device in the path
     • To identify where the path is breaking, you will need to get a little more involved...

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Identifying if the HTTPS connect attempt is forming on your machine. (or something on the machine is blocking it; which could eventually lead to the application you are using itself)

You can have a second cmd.exe shell around where you fire the following command just after your telnet attempts.

netstat -an -p tcp

For the Foreign Address matching the GOOGLE_IP in the above example,

• This will show an ESTABLISHED following the :80 or :443 when you get a successful connect.
• And, it will show a SYN_SENT following the ports when you have sent the connect attempt but there is no response (because some firewall blocked it?)
• You can compare the behavior between ports 80 and 443 for HTTP and HTTPS

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One way to get a Telnet client on your Windows 7

Answer 2

Sounds like your firewall is blocking outbound HTTPS.