Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I was working on my tablet the other day, and OneNote 2007 started to complain that it was unable to index my notebooks since the search service was offline. I figured it had crashed or a program had killed it off for one reason or another, so I ended up rebooting the computer.

After the reboot, I went back to working in OneNote and received the search failure message again. I opened up the 'Services' panel and found the Windows Search service. When I attempted to start it up I was greeted with this message:

Windows could not start the Windows Search service on Local Computer.
Error 1392: The file or directory is corrupted and unreadable.

I searched around for a solution, but couldn't find a clear answer. I have never encountered this type of issue in Windows 7, and I am not sure how to safely/correctly repair this problem. I am attaching a few screen shots of the error dialog from Windows, and three related events from event viewer:






Any tips? Where should I start? I'm really lost here.

share|improve this question
Have you tried running a chkdsk /r? – Hello71 Jul 15 '10 at 2:50
I had to go to the Repair mode from the F8, and use the console feature to run a chkdsk [drive] /R – Urda Jul 22 '10 at 12:49
up vote 1 down vote accepted

As stated by Hello71 in his comment to your question, try chkdsk /r first.

You can repair corrupted system files by entering sfc /scannow in the console.

If possible, in Search Indexing you can try to click Advanced and to rebuild the (corrupted?) Index Cache.

share|improve this answer
A chkdsk /R worked, but I had to go to Recovery Mode after hitting F8 on boot. – Urda Jul 22 '10 at 12:43

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.