Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

This one is pretty simple:

I am using Outlook 2010 in "Conversation View" which is great except for the fact that Sent Items do not show up in this view.

When using the beta version of Outlook 2010, my sent items did show up in this view. It required me to click on the "dropdown" arrow to the left of the conversation an extra time, but once I did, I could see my own sent email along with the rest of the messages in the conversation.

The retail version of Outlook 2010 is not doing this, and I have spent quite some time digging through all of the options and I haven't found any way to enable this.

I do know about the cheesy solutions such as setting up a rule to BCC yourself on all of your email so that it shows up in your inbox, but this is not what I would like to do; there is (or was, in the beta) a way to natively support this; I just need to figure out how.

I am on Exchange if that matters.

share|improve this question
    
One of the other settings in the drop-down I mention in my answer is to always expand conversations, which is off by default. This makes conversations expand completely and show all items on the first click, rather than only expanding if there is more than one non-redundant item in the current folder (the normal behaviour). –  AdamV Aug 11 '10 at 10:06
    
Comment by @MikeC: Thank you very much for posting this!!! Helped me resolve my issue. –  Ivo Flipse Jan 27 '11 at 19:05
add comment

2 Answers

up vote 14 down vote accepted

Solved!

It turns out that you need to have your mail indexed via Instant Search for this feature to work. I had that feature turned on, but I did NOT have "Cached Exchange Mode" turned on, which meant my mail wasn't actually being indexed. Now that I have cached mode turned on, I can see my send items in my conversations.

Hopefully this helps someone in the future!

share|improve this answer
4  
Thanks!! I was looking for this. I had to search for how to turn on cached exchange mode though. Here's the link. msoutlook.info/question/448 –  Brian Kim Oct 1 '10 at 16:56
2  
For outlook 2010 I think this tutorial is a bit clearer office.microsoft.com/en-us/outlook-help/… –  deltree May 9 '13 at 18:14
add comment

As an additional answer for others with the same symptoms but a different underlying cause, notice that on the View ribbon, under "Show as conversations" check box is a button for Conversation settings.

The first item in this list is to "show messages from other folders". This is checked on by default, but may have been turned off in error.

I don't think this would have helped you, but may well help others who find this question via search or get referred here from other sites.

share|improve this answer
    
I wish I could vote like a hundred times. Thank you @AdamV –  theo Jan 23 '12 at 23:14
add comment

protected by Ivo Flipse Jan 27 '11 at 19:05

Thank you for your interest in this question. Because it has attracted low-quality answers, posting an answer now requires 10 reputation on this site.

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.