Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have an IBM Thinkpad running XP w/ SP2 and recently it has started to hang when I open a folder or do anything related to explorer.exe (runs fine in safe mode though). Has anyone faced similar issues? Any ideas how to fix it?

share|improve this question

I've seen this kind of thing happen with a bad Explorer shell extension. Have you installed anything recently that added to the file or folder context menus in Explorer? For instance, antivirus software will often add a 'scan this file with blahblah' to the Explorer file context menu. ShellExView from Nirsoft can be helpful in diagnosing this - it allows you to selectively disable/enable shell extensions. Download from

share|improve this answer

I've had the same issue with one of my laptops. Going into the task manager and killing the explorer.exe process and restarting it seems to resolve it for the short term, but you are probably looking at re-install of Windows as the real fix.

share|improve this answer

I suggest doing windows updates to see if it fixes the issue.

If that doesnt work I suggest then doing a windows repair.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.