I took a computer that was not updated for months. Internet was working just fine so basically, I updated zonealarm, avast and installed all windows updates and especially SP3. After that, when I reboot, Internet works fine but after few minutes, Firefox says that the connection was reset. IE does not work either. However, my connection is still up and running as I can make a ping on www.google.com for example. Here are the solutions I tried with no success so far:

1) Uninstalling SP3;

2) Uninstalling IE8 and IE7;

3) Manually setting DNS and IPs;

4) Removed proxy settings from Firefox and IE;

5) Restarting DNS and DHCP related services;

6) Reset TCP/IP with netsh int ip reset c:\resetlog.txt;

7) Updated my ehternet card driver;

8) Restarted, tweaked all the connections in any directions and any configuration possible I believe;

9) Disabled Zone Alarm and Avast;

Also, update kb981793 always fails on install.

Please, help me as I spent two days already on this and I cannot find any solution. If I cannot fix this problem tomorrow, I will have to format-reinstall everything.

Thanks for any help.

Regards.

link|improve this question
1  
Has the network card driver been updated? Sometimes, a new driver can be flaky and cause the machine to drop the network connection. – vCole Jul 21 '10 at 14:41
Yes, see point 7. – Korchkidu Jul 21 '10 at 14:43
1  
I'd be willing to bet that the problem is with ZoneAlarm (ZA makes me sad :(). – squircle Jul 21 '10 at 17:40
Well, I disabled it and no difference... – Korchkidu Jul 21 '10 at 19:39
feedback

1 Answer

I've seen this behaviour before on machines. Both cases it turned out to be ZoneAlarm. Not sure why those specific machines and not others. Very strange.

link|improve this answer
I completely disabled it. No change...;( – Korchkidu Jul 22 '10 at 12:22
I had to remove it, disabling didn't help. It appears to stick something into the system that interferes, whether running or not. – Brian Knoblauch Jul 22 '10 at 13:44
No change... I finally reinstalledt everything. – Korchkidu Jul 23 '10 at 7:32
feedback

Your Answer

 
or
required, but never shown

Not the answer you're looking for? Browse other questions tagged or ask your own question.