Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I don't know why but I suddenly cannot access the documents and settings folder in windows 7. It has the pad lock icon on it. And whenever I try to change the settings in the properties>Security tab. And allow full control to everyone. It just returned an error: alt text

Can this be associated with virus or malware

And one more thing when I tried to end process for explorer.exe. And started it again. The pad lock icon is gone. And the document and settings folder now looks like a link. How do I solve this?

share|improve this question
    
Related: superuser.com/questions/49582/… (different questions, same answer) – matt wilkie Jul 22 '10 at 21:00
up vote 2 down vote accepted

Normally Documents and Settings does not actually exist on Windows7, though some areas of windows pretends it does for backwards compatibility. It actually redirects to C:\Users. So try that path instead (or perhaps E:\Users in your case).

For more information:

http://www.addictivetips.com/windows-tips/cannot-find-windows-7-document-settings/ http://www.computerperformance.co.uk/windows7/windows7_appdata.htm

share|improve this answer

Document and Settings folder in Windows 7 is hidden and not accessible by default.

share|improve this answer

Have you scanned you computer with a recovery disk to see if it finds a virus, malware or rootkit?

example: http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html

Might be a good start

share|improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .