up vote 0 down vote favorite
share [g+] share [fb]

This is not a duplicate question since I'm logging in with a Domain account...

I have a HP Z200 with Windows 7 Pro x64 in a domain environment. I just imaged my last computer (I have 5 other functionnal) with the same image than the other one but for a reason, I can't log in with my AD account. I get the error message:

The User Profile Service service failed the logon

So then I went on Microsoft Website because they pretend to have a fix (KB947215) but even with their tool or going by the registry, I am unable to login' in.

I also tried to remove the computer from the domain but no luck. I tried to restart the service but it won't due to dependencies that cannot be stop.

So I'm clueless now. Any takers on this one?

Regards,

David.

P.S. I hope this won't be a Bounty!

link|improve this question
84% accept rate
I'm re-imaging the whole process again! GOD DAMN IT! – r0ca Aug 2 '10 at 19:42
feedback

2 Answers

up vote 1 down vote

Sorry to hear you are re-imaging but I have seen this and here is our solution.

  • Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\
  • Delete both the key with .bak and matching key without .bak
  • Check the following key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\SessionData
  • Make sure the user is not listed in either key, delete it if the user is listed. Reboot

Let me know if you run in to it again and if this works but it has always resolved the issue for me.

link|improve this answer
I've been reading a lot also about how to fix it. I just don't understand why people have the .bak. I don't have it anywhere. – r0ca Aug 2 '10 at 20:03
It's now re-imaged. I can only access Windows with my local admin account (Used in the imaging process). I tried with Test (Local account) and I get the same error message. I tried with my domain admin account, no luck! And I don't see any .bak key in the path mentionned above. Only 4 keys (LocalProfile, NetworkProfile, SystemProfile and my admin account) So now I'm screwed and pissed off! Still trying to find how to resolve this damn problem. – r0ca Aug 2 '10 at 20:49
Are there any users listed in that second registry key I listed? Have you tried renaming any of the first keys that have the admin account in them? – David Remy Aug 2 '10 at 20:53
I've had this issue for quite some time, but have been putting of re-imagining because of all the backups. Worked very well, except now the account has a new folder in Users/[accountName].[pcName] Will it find the old profile folder if I delete it? – enduro Nov 20 '11 at 18:05
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.