My machine is a HP Pavilion Elite HPE-110f, and the hard drive is WD10EADS-65M2B1 SCSI Device. When my machine arrived, it had RAIDXpert running on it, and about 3 months after I bought it, it started reporting bad sectors. I also ran the WD DataLifeguard program, and it also reported errors - and said it couldn't fix them. As the machine was under warranty, I shipped it off to HP, who cleaned off the disk and shipped it back.
HP did not include any indication of what the problem was, or what they had done - except that they cleaned all the data off my disk.
On the second day after getting it back, RAIDXpert started reporting errors again (same sectors as before). I contacted WD, and they told me that the disk is "not a RAID device" - whatever that means!
I then ran WD DataLifeguard program again (twice), and each time it came up with a message to the effect that it was bringing down the computer "to prevent damage to the computer"... and brought the computer down! It didn't do that before I sent it off to HP!
I have posted the above info on the HP support site, and there have been many views but no answers! Could someone tell me what is going on, and what I should do about it? I don't need a terabyte of space, so is there some way of just marking the bad sectors (if the error messages are valid) as unavailable, and reformat? Or is it possible that a terabyte just strains the various scanners to the point where they die or give erroneous messages?