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An overseas not-so-tech-savvy friend complains that when she presses PrtScn and pastes the image in MSN Messenger, the transferred image is low-resolution.

I could ask which software she has installed that might be the culprit, but she probably doesn't know, nor does she know how to find out. Perhaps a HijackThis! output would be useful, but I want to avoid any difficult steps.

Is there perhaps a setting in MSN Messenger that automatically rescales images?

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up vote 1 down vote accepted

Yes, high res images are automatically scaled down and the compression switched to JPEG. There's no way around it. MS Outlook does this in e-mails as well.

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Does this not happen in the beta version? I have the impression outbound images are not rescaled. – Paul Lammertsma Aug 4 '10 at 1:35

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