I recently had $500 stolen from my bank account via the iTunes store. I am not certain whether the charges are directly from Apple or via some other company whose iPhone app has somehow circumvented whatever security is on the system.

Apple of course will not even look at the case. It is the job of 'local law enforcement and credit card companies to assure that your account has not been compromised'.

I am looking for somewhere that has compiles/maintains a list of unscrupulous/hacked/hacking iphone apps so that I can compare the applications that are on my phone with untrustworthy ones. I am NOT looking for a list from Super Users, because that list is necessarily incomplete. (no offense)

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This belongs on: apple.stackexchange.com – Casebash Aug 8 '10 at 23:07
If you are that worried about this kind of thing happening again, I would suggest removing your card from your account and relying on iTunes gift cards, like how a lot of people are sticking to prepaid credit cards online. – digitxp Aug 8 '10 at 23:08
Thanks. I wasn't sure where it should go because the security flaw seems to be in iTunes itself (since the 'hack' didn't seem to conform to typical AppStore hacking). Should I repost there or has it already been migrated? – mechko Aug 9 '10 at 1:18
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There is currently no migrate path between the trilogy and SE sites; you'll have to post there manually. – Hello71 Aug 9 '10 at 1:23
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closed as off topic by ChrisF, Jared Harley, heavyd, random Aug 9 '10 at 0:39

Questions on Super User are expected to generally relate to computer software or computer hardware, within the scope defined in the faq.

1 Answer

It's very difficult to get together a list of unscrupulous apps in the App Store because any behind-the-scenes naughtywork has to be pretty well hidden to keep the chance of Apple detecting it as low as possible. A lot of these lists are merely accusations, but very few actually have any evidence of a program having anything hidden in them. Usually Apple does a good job of removing these after someone posts a credible claim online.

As for how your account was hacked, it could be tied to a recent string of hacked accounts. Some evil developers got a hold of a list of iTunes accounts and passwords (as far as I know, there hasn't been any revelation as to where this list came from, although there are a lot of theories, from hacking Apple's servers to keyloggers and phishing). These developers then used these passwords to purchase hundreds of dollars worth of their own apps using their victims' accounts.

Here is a list of some articles regarding the scandal:

Reports: iTunes accounts, App Store hacked | Apple - CNET News

App Store, Hacked. (Updated: iTunes Accounts too.)

App Store Hacked… Again!

App Store, Hacked? [Update: Apple has removed fraudulent developer from App Store]

iTunes Hackers Raid Accounts, Charge Untold Amounts - The Consumerist

Check your purchase history to see if the stolen money was spent on apps by a small number of developers. Print all purchase histories that contain purchases you did not make, and forward this and any other information you find to law enforcement and Apple. Let them know about these articles I linked to as well. Also, I suggest emailing Steve Jobs directly. I've never done it, but a lot of people actually get a reply from Steve himself. People email him with problems that Customer Service refuses to handle, and in some cases get their problem resolved very quickly. Remember that Apple has to compete with brands like Microsoft that have huge head-starts on numbers of customers, so they try to keep up their reputation for customer service sometimes at surprising lengths. I found the following two email addresses that reportedly go straight to CEO Steve Jobs: sjobs@apple.com and Steve@Apple.com (the first one seems to have the most people vouching for it).

Good luck, and I hope you get your money back! And if you haven't already, change your iTunes password!

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Actually, the reason I'm most suspicious is that I don't have anything in my purchase history. Now, I'm not sure if 'in-app purchases' turn up in my itunes statement, though I suspect that they should. I did unlink my account from my card, however. – mechko Aug 9 '10 at 1:24
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