I have a Logitech Optical Mouse/Keyboard. I have been using them just fine with the system drivers for almost a year now. I recently updated my Kaspersky software and rebooted. Now the mouse is frozen in the middle of my screen.
I am not able to login to the Windows XP Pro box that has the frozen mouse (because I can't work the mouse) but am able to remote desktop to this computer.
Things I know / have tried:
- When I boot on the problem computer, I am able to use the keyboard, but not the mouse.
- I have installed the latest version of Logitech's SetPoint (with the updated drivers) on the problem computer (via remote desktop) and that didn't seem to matter.
- I bought new batteries for the mouse and that didn't matter.
- I have tried the mouse/keyboard on another computer and the mouse works just fine there.
My suspicion is that the Kaspersky install has overwritten a driver of some sort.
Things I have not done (and would appreciate detailed steps if you feel this is the way to go):
1) Uninstalled all the mouse drivers on the machine and reboot. Then, reinstall.
Note: When I get to the Device Manager I don't see an option for Human Interface Devices (where the mouse device is). Here are my options:
- Disk Drives
- DVD/CD-Rom drives
- Floppy controllers
- IDE ATA/ATAPI
- Imaging devices
- Network Adapters
- Other devices
- Sound video and gaming
- System devices
- USB controllers
Also, I should point out that Video Controller is the only thing under Other devices and it has a yellow exclamation mark. The same is true for all the items under Universal Serial Bus controllers. I think this means I have to update my BIOS but, since my mouse was working just fine without doing that, I don't think that is my problem. So, how do I get to my Mouse Device?
2) Update my BIOS.
Note: As pointed out above, I don't think this matters as my mouse was working just fine under my computer's current BIOS version.
Thanks for your help.