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I got a used HP Officejet 7130 all-in-one printer. I tried printing a text document, and it shows up in the queue (and says "printing"), and the printer display says "Printing" "Press Cancel to cancel job." - and it cyles that text forever, but nothing ever happens (after a couple of initial quiet noises.) I tried to print a test page from the printer, and I get the same "printing" message.

I checked the hp website, and this problem is not on their list. (They are expecting a queue problem, error message, etc.)

I did initially get a message that it needs new ink cartridges, but I pressed to get past that. It's supposed to try to print anyway. I don't want to buy ink cartridges for a printer that is broken.

When I press it cancels correctly.

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Which OS are you using? –  BloodPhilia Aug 27 '10 at 23:41
The O/S isn't relevant - the printer test page doesn't print (initiated "from printer"). However, it's Windows XP SP3. –  brett80 Aug 28 '10 at 3:30

1 Answer 1

Follow the troubleshooting guide at: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&tmp_track_link=ot_faqs/top_issues/en_us/c02205477/loc:4&lc=en&dlc=en&cc=us&lang=en&product=91466#N136

It contains a troubleshooting tool amongst the other steps.

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