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We have a client who cannot listen to audio files we are compressing with winLame using the LAME mp3 encoding. Anyone have any idea what is happening here?

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error code c00d119 is being returned and the client also has a screen reader JAWS installed, unsure if this could be causing issue. –  Joshua Fricke Aug 30 '10 at 20:37
    
What codec pack are you using? –  TheLQ Aug 30 '10 at 21:06
    
Are the audio files on the PC or some kind of portable device connected to the PC? –  Moab Aug 30 '10 at 21:49
    
LAME is being used to compress via winLame and the files are on the client's PC after downloading them. The work fine if we don't run them through the compressor. –  Joshua Fricke Sep 1 '10 at 7:17
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1 Answer

Try this for Vista or W7

1) Go to Control Panel, Hardware and Sound, Manage Audio Devices.

2) Find your speakers in the list shown, and first make sure they have a green tick to indicate that they are the default speakers - if not, set them as default.

3) Click on the speakers to highlight them then click Properties.

4) Go to the Advanced tab, and at the bottom of this page are some checkboxes - one says "Allow Applications to have Exclusive Control" -- if this is on, then that's the problem. Turn the check OFF and click Apply.

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It's on an XP machine –  Joshua Fricke Sep 1 '10 at 7:17
    
What are the original files that are being compressed using winlame? –  Moab Sep 1 '10 at 15:22
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