I’ve an approximately 4-5-year-old, Maxtor 3200 external hard drive which had worked perfectly until recently. Suddenly, Windows 7 couldn’t see the drive. I also have a WD Passport external hard drive that runs with no problem on my system.
I tried to connect my Maxtor to two other laptops, but encountered the same problem.
The strange thing is, when I connect it to my Windows 7 laptop, I can see in the “Safely remove hardware” button in my taskbar that the
Maxtor 3200 is present but it is not shown in
My Computer or in Managing Devices in the administration tool.
I don't hear any sound when turning the power on and no spinning sound either when connecting it to my laptop, like I used to before it stopped working.
I have a lot of data that I would really like to back up from the drive but now I fear that it is gone. I just can’t understand why it all of a sudden just gave up and stopped working.
I tried a tool from Seagate called “SeaTools” but that couldn't find the hard drive either.
The green light in front is on, so I’m sure it gets power. Is there any way to access the data of the hard drive, and how come I can see it in the “Safely remove hardware” application but not anywhere else?
If all else fails, does anyone have experience in disassembly the cover and connect the hard drive to some sort of converter interface to the USB so I can retrieve my data?