up vote 0 down vote favorite
share [g+] share [fb]

I have to return my monitor, Samsung P2770H, for servicing. So, I have to package it in its original packaging. My problem is, I cant remove the stand connector from the display. It is stuck.

Removing the stand from the connector is simple and OK, but I can't pull out the connector from the display. According to the user manual, it should come out fairly easily.

Can anyone suggest a safe way to remove it? The monitor is in warranty, so I do not want under any circumstances to damage it, because it would void my warranty.

link|improve this question
Do you remember plugging it in when you set up the monitor? Does it definitely look like it is meant to be unplugged? What kind of connector is it? VGA? DVI? Power? – boot13 Sep 2 '10 at 14:43
It is not about the video cable's connector. It's about the the piece of plastic between the (horizontal) stand and the display. I used the expression "stand connector" because it is how it's called in the user manual. – Patkos Csaba Sep 3 '10 at 6:19
feedback

1 Answer

up vote 0 down vote accepted

So, according to the user manual, you just have to push the stand out of the display. Well, both the description and the pictures are misleading in the users manual.

Let's say your monitor is on the table, lying face down. Now, you have to pull the stand out from it, parallel to the monitor (horizontally), but upwards in the same time, so that the end of the connector which is in the display gets pushed a little bit downwards. There is a metallic arch inside the hole which keeps the connector firmly inside and the only way to get it out without braking something is as I described.

link|improve this answer
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.