I seem to be getting ~400 Kbps download speed here, and ~700 Kbps upload (yes, they're both rubbish). Does this seem wrong to anyone, and what could be causing it (apart from the 'acceptable' things like distance from exchange etc.)
Edit #1:
To Clarify, my sync speeds are: Downstream Rate : 432 Kbps Upstream Rate : 756 Kbps
I am currently plugged directly into the test socket on my BT my master socket. I have no other devices except my PC connected.
Edit #2:
Spoke to O2 last night and have ended up switching my current Linksys router for O2 wireless box (which doesn't allow ASCII WEP keys, grumble grumble). Strangely, just switching the router for the O2 boosted my download sync to ~550 Kbps. Anyway, the man on the phone adjusted my noise threshold (apparently to make it make it match a 2meg profile) and I'm now getting ~1100 Kbps. I have been advised to check the line stability over the next few days though.
I'm still being told that 1100 Kbps is acceptable for a 2 meg quoted line - apparently an actual speed of 30% the quoted speed is the official start of when a line is 'unacceptable' and warrants remedial action. Seems a bit low to me!
Edit #3:
Finally spoke to BT who performed the line noise check, but couldn't find a problem. They arranged for an engineer to visit. The Engineer has confirmed there is a problem with the line that originates outside the property, and wandered off to the exchange. 'It'll just start to work sometime over the next few days and someone will call to confirm'. Someone called that evening. Am now getting 806 Kbps upload and... 595 Kbps download! BT are simply fantastic at times. Thanks for all you suggestions and tips. All of them were right in their own way, but unfortunately I can only mark one as the accepted answer, so I feel it's probably best to mark COTW's one as I believe this should have the most significant impact in the long term. My advice for anyone following this to resolve their own issues: try everything. It all helps!