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Whenever I hot dock my laptop, the laptop freezes. If I put it to sleep or hibernate this doesn't happen. I'm running Windows 7 on a Dell E6500. Any ideas what I can do to avoid having the lockup issue?

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3 Answers

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One possible explanation is that your power adapter is on the blink.

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What do you mean by that? I know I have no other problems with the docking station - only when I try to hot-re-dock... What kind of other problems might I see with a power adapter problem? – Spig Sep 3 '10 at 16:47
@Spig: Anything is possible. But to verify, can you connect/disconnect from main AC power without using the dock? – harrymc Sep 3 '10 at 16:57
do you mean, can i plug power in and out without using the dock? Yes. I haven't tried connecting to the doc with the power cable unplugged though. Maybe that would be something to try. – Spig Sep 3 '10 at 18:50
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It is a known issue with many owners, no clear cause or resolution, so many things can cause this issue.

http://en.community.dell.com/support-forums/laptop/f/3518/p/19316584/19635271.aspx#19635271

All I can suggest is to update the bios to the latest version and if this does not resolve it, start disabling devices in the bios one at a time to see if the lockup stops.

Installed software and power plan settings can also cause this, not an easy problem to solve sometimes.

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There may be an option in the BIOS regarding how the system should respond upon dock/undock. This is how it is on an older Latitude I have lying around.

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