I'm about to send a new laptop to my mom with the router pre-configured to work with the laptop. I live 1000 miles away so any support I'd need to give would be remote.
I intend to install Logmein so I can check on anti-virus and other issues.
However, if she royally screws it up, I'd like to create a custom restore dvd which will re-image the computer with as little hassle as possible and keep her router settings and such. It needs to be brain dead simple for her to process.
What do you recommend to create such a custom boot dvd? Acronis?