Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Is there anyway to get it working properly (even as a basic mouse)? The computer just keeps coming back with "Unknown Device". All of the results on google are asking for help or say that the support for this device has been dropped by microsoft and or Logitech. It seems like it should work as a basic wireless mouse though right?


I don't really care if the extended features work, it would just be nice to use it as a mouse/keyboard.

//update 2

It seems that the problem is 64bit Windows 7 only, it works fine in a 32bit environment.

share|improve this question

Note: Many people in other forums found 64 bit drivers for M700 from the Logitech home site , for more information go to Logitech website and then go to troubleshooting , there look for "Q: Windows 7 support for my Logitech product"

share|improve this answer
I was looking at that option, seems that letting windows install it's updates 'fixed' the issue though. – SeanJA Sep 7 '10 at 19:46
glad to hear its solved, i was just about to google more – subanki Sep 7 '10 at 19:53
Thanks for the help! I wonder what the actual 'issue' was though... – SeanJA Sep 7 '10 at 20:42
The issue is caused because you don't have a 64 bit driver for your mouse. You i read in some forum that there is a 64bit driver for Windows XP. Unfortunately I am not able to find that for you. when you updated windows you have unknowingly installed Microsoft's IntelliPoint mouse driver. – subanki Sep 7 '10 at 20:48

If the device isn't recognized automatically, you'll need to download the drivers from a trustworthy site and install it that way.

share|improve this answer
up vote 0 down vote accepted

Ok, so the problem was that there were updates to Windows 7 that were preventing it from recognizing the "new" device.

share|improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .