eset nod32 gui freezes during load

Question

I have been using ESET NOD32 anti-virus without problem for quite some time now, but just recently the egui page of it has started freezing (the splash screen never goes away). If I kill the process and start it again the same thing happens again.

I've looked in the windows event logs, but there are no errors in there.

I'm running Windows 7 x64 Ultimate.

Is there somewhere else I can look for the cause of this?

Answer 1

The virus db is updated all the time, but not the ESET application. Download the latest version from here and install. I can only assume it doesn't update itself automatically in case a malicious script did this and replaced the exe with something benign.

Answer 2

Eset Nod32 looks for malicious activity as soon as you windows is done loading driver.

• A possibility is that you have some malicious software in your start-up and your anti-virus is checking it to make sure you are safe.

• Another possibility is that nod32 works very slowly if you installed any conflicting softwares like new anti-virus or any new anti-spyware program

To Remove Splash Screen at the program startup (ESET NOD32 Antivirus and ESET Smart Security)

In ESET NOD32 Antivirus, or ESET Smart Security, navigate to the Advanced setup screen, select the branch User interface and disable the option Show splash-screen at startup.

To Remove Splash Screen at the program startup (ESET NOD32 only Antivirus)

Open NOD32 Control Center > NOD32 System Tools > NOD32 System Setup > Setup. In the General tab, tick the checkbox „Do not display NOD32 splash screen at startup“.