According to Google, autofill saves more than just addresses and credit cards; saving names and emails works perfectly for me too. It just that the options menu doesn't list saving names and emails.
Your address and credit card
information can be stored in Google
Chrome. The first time you fill out a
form, Google Chrome automatically
saves the contact information that you
enter, like your name, address, phone
number, or email address, as an
AutoFill entry. The browser can also
save your credit card information,
with your explicit permission. When
you enter credit card information on a
form, Google Chrome asks you at the
top of the page whether you'd like to
save the information. Click Save info
if you'd like the credit card to be
saved as an AutoFill entry.
You can store different credit cards
and addresses as separate entries.
When you looked in the options, what you didn't realize is that name and phone number and everything are included in the save address thing. Click add address and you'll find out.
So it isn't Google's problem. It should work just fine. What version of Google Chrome are you using? The latest stable one should support it. Make sure that the autofill box in options is checked too. :D Take a look at the video in the "according to Google" link: it shows how it works. Kind of.