I'm having an interesting problem with XP Pro shutting down.
it seems to get stuck with just the deskop background color (not the wallpaper) showing and the mouse still works. any ideas? none of the solution's i've come across have worked yet
If it is a user profile issue, this software can help, it installs and runs silently at shutdown. If it does not help, then you know it is not a profile issue.
If it is a process or application that is causing it, sometimes increasing the shutdown time can help http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305788
A last resort is doing a clean boot, then add start up items and services one at a time to find the offending application or service. This is for troubleshooting gaming issues but is also a good article for your issue.