A neighbor has a sony viao laptop with win7. She also has an HP 8500 PRO a909G printer. I downloaded the latest software from HP website and installed it. Can scan to the computer and print from the computer fine. Restarted the computer and everything worked.
A few days after doing this, the printer stops working from this computer. When we start up the HP software we get a message that the install is incomplete and need to connect the computer to the printer, which we do and it does nothing.
Something is happening every few days that causes me to have to delete the HP software and reinstall it. Any ideas anyone?
I really need the T-shirt that says 'No, I will not fix your computer...'