up vote 0 down vote favorite
share [g+] share [fb]

Is there a way to perform a factory reset of an iPod Classic without having to use iTunes?

This may seem like an obscure question, but I am suffering from the following: I tried some 3rd party iPod management tool, performed a db rebuild with it, and now my iPod does not appear in iTunes or any other software. Windows 7 recognises it as an iPod, and the disk partition on it is accessible.

iTunes does not detect it. I have nothing to lose, so I don't mind doing a full reset/format etc.

I am running a Windows 7 machine (32 bit).

EDIT: I solved the problem by upgrading to iTunes 10. I was running an old version (I think 8 or 9). There could have possibly been a compatibility problem with Windows 7 and the older versions?

link|improve this question
1  
Have you tried holding down the Menu and centre button at the same time for a few seconds? This used to work to tell it to turn off, and then iTunes would take over from there. Make sure the device service is running, as Brandon suggests. – Randolph West Sep 21 '10 at 16:07
feedback

1 Answer

up vote 0 down vote accepted

Verify that the Apple Mobile Device service is running, I've had this problem before by taking it out of startup. EDIT: If you don't know how to find it, go to Start>type "Services.msc" and it should be one of the first items in the list. Right click and click "Start" if it's not started.

link|improve this answer
Thanks, the service was running though - so that wasn't the problem. See my edit above for what I did to solve the problem. Im going to award you with the chosen answer as it is good advice when diagnosing this problem. – bunn_online Sep 21 '10 at 17:35
Ahh, that was something I overlooked. I'm new to the community, so I'm still trying to find the right things to offer. – brandon927 Sep 21 '10 at 21:23
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.