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When I insert a comment or make a revision to some Microsoft Word documents the comment or revision correctly reflects my User Name as the reviewer. However, after I save the document, all of my comments and revisions are converted to "Author." This happens to some but not all Word documents. Generally, these are documents that are intially created by others (more than 1) that I review, rather than documents that I created. I am using Microsoft Word 2007 in Compatibility Mode. What would cause this to happen in some documents and not others? How can I prevent it from happening?

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Figured it out. Under Prepare--> Word Options-->Trust Center--> Privacy Options in Word 2007 there is a Document-Specific Setting to "Remove personal information from file properties on save." Unchecking this option fixed the problem. This option is only available for documents that were created in an earlier version of Office and when the option was used in the earlier version to remove personal information. That explains why the issue was occurring with some documents and not others.

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In Word 2010, go to File->Options->Trust Center->Trust Center Settings. Then, uncheck "Remove personal information from the file properties on save"

In Word 2013, it falls under File -> Options -> Trust Center -> Trust Center Settings... -> Privacy Options. It is found under the Document-specific settings section.

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In Word 2016 for Mac, go to the Review tab on the Ribbon → "Protect Document".  Then uncheck "Remove Personal Information from this file on save".

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