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Possible Duplicates:
Windows Update Failure
Prevent Windows 7 from installing a “critical” updates that crashes the system.

My parents Dell Zino (running 64-bit Windows 7) has developed a problem where every single time they turn it on they get the "Configuring Updates" message for approximately 10 minutes and every time they shut the computer down, Windows 7 insists on installing 3 updates.

This has now being going on for a couple of days.

Given that I can only diagnose and troubleshoot problems remotely using LogMeIn (which means no safe mode), my plan was to see if I can find the three updates, download them manually and install them one at a time.

However I'm not sure how I can stop Windows from trying to install the current three updates. Does anyone know how I can do this?

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marked as duplicate by Nifle, DMA57361, Ƭᴇcʜιᴇ007, ChrisF, BinaryMisfit Oct 1 '10 at 14:23

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

As per the comments on this question I'm now voting to re-open this... – DMA57361 Oct 1 '10 at 16:21
@DMA I disagree with the re-opening. Both questions point to Windows Update Failure, which should be the canonical question in this case. – BinaryMisfit Oct 1 '10 at 16:57
@Diago, not quite, the update failure Q is about Windows throwing an error, this doesn't and just cycles so will potentially have a different solution. And as per it being raised again I wondered if it warranted separate investigation. That's my take on it anyway. – DMA57361 Oct 1 '10 at 17:05
up vote 1 down vote accepted

If you go into Windows Update and right click on the update you do not want to install you will be given the option to Hide the update.
This will stop it from trying to install again.
Hope this helps

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