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I'm using Word 2010 under Windows 7, and when I browse through a document using the arrow keys, the Cursor in Word disappears. This is very annoying, because you do not see anymore where you are in the document.

Only when releasing the arrow keys, and wait for a while, the cursor appears again. I'm not the only one at my office experiencing this problem, there are more colleagues with the same issue.

Note that I'm, not talking about the mouse cursor, so this has nothing to do with mouse drivers and options like: 'Hide pointer while typing' within the Mouse Properties.

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migrated from stackoverflow.com Oct 4 '10 at 13:55

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1  
If it's not the cursor, do you actually mean the caret? –  Patrick Oct 4 '10 at 14:14
1  
I'm talking about the blinking text cursor en.wikipedia.org/wiki/Cursor_%28computers%29 (the blinking vertical line that blinks where you 'are' in the text). Not the caret as described in wiki: en.wikipedia.org/wiki/Caret –  Dennis Oct 5 '10 at 7:08

6 Answers 6

I spent the afternoon talking to a microsoft representative who looked at this problem within the document I was having this problem with. He diagnosed the following problem:

"This happens only with this document and its a document specific issue"

A problem was caused by the document having a change in "the word spacing options etc."

This can be caused when retained formatting from an outside source is copied into the existing document whose spacing options are different from those in the original document.

Therefore the solution was:

Copy the entire document into a new, freshly opened, blank document, leaving behind ALL the formatting. DO NOT transfer any of the old formatting to the new document.

After the "text only" is copied into the fresh document the cursor resumes its proper functioning and can always be seen as it should be when using the arrow keys.

Then manually reformat your document the way you want it to be formatted. (Font type, font size, tabs, italics, line spacing, etc...)

Any new text you copy and paste into your document, make sure you paste it as text only without its outside formatting or you run the risk of recorrupting your document and losing your cursor again.

This is the only way to get your cursor back.

For me it was worth it to do, as I am working with the same 300 page document for several hours per day for several months of the year.

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4  
This solution sucks. –  Ravi Wallau Aug 10 '11 at 22:03
2  
Absolutely a horrible option, especially for a complex document. Might as well just save it all as plain text and start over. –  Stabledog Feb 11 at 20:30

I found that the problem with a disappearing cursor (the vertical cursor line that blinks) was completely resolved when I highlighted the ENTIRE document and changed the language to English USA.

There must have been some remnants of other language code in my document left over from previous saves or previous versions of Word. To do this, highlight EVERYTHING in the document(don't leave something out!) Next go to the Review tab on the editing ribbon on the top of the page. Click on the language button (you should get a drop down list) and make sure you reclick on "English USA".

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I tried that but it didn't work for me. What worked for me was to switch off the smart cursoring option (in File->Options->Advanced) and switch it back on again. –  Franck Mesirard Jun 6 '13 at 12:37
    
None of the tricks worked for me :( –  abstrask May 8 at 10:50

Have you a printer installed on your machine.
According to this post: http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Word/Q_23719974.html it was a default printer driver that was causing the issue.
Try changing your default printer, if this works then you know it is your printer driver. Possibly look for an updated version of the driver.

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To read the Experts Exchange page - simply scroll down to the very bottom. All answers are displayed there. Alternatively you can load a cached version of the page from Google. –  Joe Taylor Nov 12 '10 at 10:55

Same problem. after reading a few things here and there, it seemed to be a issue somewhere in some of the formatting. One suggestion was to copy all text, paste AS TEXT into new document, then manually format document. Ugh.

This prompted me to try just saving the document as the older Word 97-2003 (.doc) format then reopen and re-save as current 2010 (.docx). THIS WORKED (for me). Good luck!

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I agree with the other posters that it seems to be a glitch, but converting the document to .doc didn't fix it and re-setting the default spelling language didn't work either.

So very likely the solution I found isn't generic but in case it helps other.

To remove the cursor problem I switched off the smart cursoring option (in File->Options->Advanced) and switched it back on again.

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GO to Language, Language Preferences, Advanced and make certain the Use Smart Cursor is unchecked. THis fixed it immediately for me.

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