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I'm not sure this is the right place to ask, but I'm doing here with hope someone can answer me.

I just bought a new MS SideWinder Gaming Mouse, and got it today (bought from BLUTEK USA INC ).

The Thing is, when I plugged it on my laptop (Dell XPS M1530 with Windows 7 Pro 32), windows detected and installed the software, everything works perfectly except one important thing, the mouse movement is so erratic, that it's completly imposible to use (remember the old ball mouse when get dirty).

So I unplugged, went to my other computer (Custom-made Phenom X4, MSI mobo and things like that) with Win 7 Pro 32, and it was the same.

Then I tried to update the software, changed the sensibility, touch pretty much everything, including a lots of uninstalls and reinstall of the intellipoint sw and was the same.

I'm worried because I live in Costa Rica, I can't just send the mouse back.

My Question is, Can i do anything to fix it? maybe a special cleaning or something... I've searched everywhere and I just can't find someone with the same Issue

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Did you contact Microsoft or the retailer about a return or exchange? Did they specifically state that you can't make a return? – Velociraptors Oct 14 '10 at 3:50
I'm from costa rica, I bought it in amazon (Blutek), that's why it's so hard to me to send it back... – josecortesp Oct 14 '10 at 4:26
is the surface you're using it on clean and fairly flat (not textured vinyl, for example)? – Trezoid Oct 14 '10 at 4:27
And, by the way, this is the perfect place for these kind of questions. – Wuffers Oct 16 '10 at 19:26
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