# Do not get 'Safely remove' option in Tray for USB storage devices

I had done some tweaks in service settings (Disabled some as I thought it is not needed). Now, I am not getting the option to safely remove mass storage device when I click the icon on the system tray. I tried enabling some of the services, but it didn't help. Moreover I'm not very sure if this anomaly is because of my changes in services.

Any idea how to make those 'safely remove' options appear when I click the USB icon on the tray. Right now nothing is happening when I click.

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I have stopped depending on that tray icon.
The RemoveDrive tool is very good and
manages to Safely Remove the removable drives many times after that icon declares failure.

Suggest reading up the notes on the RemoveDrive page
(and several other pages from the same place)
to build your confidence on that tool.
Then, use it if you like it.

I typically keep a shortcut as shown here on the desktop as an immediate fall-back.

C:\some\path\RemoveDrive.exe U:\ -i -b


You can do that from the command line if your drive letter keeps changing.

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thanks mate. It really works. The interesting thing is that even the windows default click option appeared after once unmounting with the tool. Can't explain this strange phenomenon! –  darthvader Aug 9 '09 at 18:21

Your device might be optimized for quick removal. That is, the write cache may be disabled. If so there is no need to turn the device off before removal.

In "My Computer" right click on the device and get "properties". Click the "Hardware" tab. Highlight the device (again) and click the "properties" button.

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Have you tried this procedure?

Right-click the Start button, select Properties, Taskbar tab,
Customize... button. Find the Safely Remove Hardware icon and select
either Hide when inactive, Always show, but not Always hide.

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Its not the icon that isn't showing, it's the "safely remove" option when he right-clicks it –  John T Aug 9 '09 at 17:36
that is already set to "show icon always" –  darthvader Aug 9 '09 at 17:37
i can see the icon, but not rt click options –  darthvader Aug 9 '09 at 17:39
What does it do when you left click on it? –  Axxmasterr Aug 9 '09 at 17:40
nothing is showing up even on left click. Now my only option is to hibernate the system to remove ext hard disk safely! –  darthvader Aug 9 '09 at 17:42

Try this:

Check if you have installed libusb-win32, possibly this is the problem, uninstall it and tell us.

Ps: this program may not appear in Add or Remove Programs, so look in the Start menu, if not find it, do not discard yet, in "run" put "install-filer -u" without quotes (You must run as administrator), if execute, ok, if windows can not find the related application probably is not installed, in which case i don't know what is causing the problem.

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I had this problem on a Windows XP Pro. SP3 machine. It was fixed by restoring the system to the state a few days back in System Restore.

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Seems rather extreme no? –  soandos Oct 21 '12 at 1:04